Author Archives: waterworth

PART 3: Raising Rates to Protect Vulnerable Rate Payers (say what?)

Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More

PART 2: Raising Rates to Protect Vulnerable Rate Payers (say what?)

Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More

Riding out the Second Wave and Beyond

Financial lessons learned from the COVID-19 pandemic for water and wastewater utilities, how to recover and be better prepared for the future. … Read More

Male hands communicating in front of laptop

Engaging and Educating Customers Through Proactive Communications

Engaging customers raises community awareness of the value of water, engenders trust and makes conversations about rate changes easier for customers to understand and accept … Read More

4 Steps to Asset Replacement Planning for Small Water Systems

The longer a municipality waits to invest in its infrastructure, the more costly replacements become. Small water systems should follow these four simple steps to get started on asset replacement planning … Read More

Community Cost Comparison: Your Best Tool for a Tenable Rate Case

The new Community Cost Comparison tool gives you the ability to visually compare your municipality‚Äôs water and wastewater rates, both against other communities and across billing classes within your own community … Read More

National Rural Water Association – Waterworth Pilot Project Status Update

The National Rural Water Association and Waterworth are working with 6 rural US water and wastewater service providers to develop more financially sustainable systems. Here is a brief update on their progress … Read More